Frequently Asked Questions

FAQ

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Are your products genuine?

All our products undergo quality control and are sent in their original condition.

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Can I change my address after placing an order?

Can I change my address after placing an order?

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What should I do if my product arrives damaged?

What should I do if my product arrives damaged?

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Are your products covered by warranty?

Our products are covered by a warranty against manufacturing defects. Should you encounter any issues, please contact our support team.

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Will I receive a tracking number after placing my order?

Will I receive a tracking number after placing my order?

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Is the U-shaped brush safe for children?

Designed with soft food-grade silicone bristles that clean all teeth in 45 seconds without hurting gums. Ideal for ages 2–12.

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How long does the battery last?

A full charge provides up to 30–45 days of daily use. Recharge easily via USB and take it anywhere you go.

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Is the toothbrush waterproof?

Yes — it’s IPX7 waterproof and fully safe to rinse or use in the shower without any risk of damage.

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Is the whitening foam suitable for sensitive teeth?

The gentle formula is enamel-safe and clinically tested to remove stains while protecting sensitive gums.

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Can I use the brush and whitening foam together?

Yes — brush first, then apply the foam for 1–2 minutes before rinsing. Use twice daily for the best whitening effect.